Welcome: Hangzhou Mulin Industrial and Trade Co., Ltd
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F.A.Q


Q: Is there a fee for repairing products that are out of warranty?

A: Yes, repairs for out-of-warranty products require payment of parts fees and service fees. Before starting the repair, our staff will clearly inform you of the specific cost details. We will only proceed with the repair work after obtaining your confirmation and consent, ensuring transparent consumption with no hidden charges.

Q: What do I need to prepare for on-site repairs?

A: Please prepare the product purchase certificate in advance (such as invoice, electronic order screenshot, etc.) and the product model label (usually located on the side or bottom of the product). Also, ensure the repair area is easily accessible for the staff to carry out operations.